An interesting analysis.

In my new workplace, the job demands that I interact with a lot of people as essentially I'm a service provider. And for this singular reason, the people who approach us naturally expect their aspirations to be fulfilled all the time - a superhuman task indeed, at times.

Based on my interactions and what my boys go through day in and day out, I've been able to categorise the customers into three groups which are:-
(a) The insistent.
(b) The meek and
(c) The indifferent.

The first lot are very hard to please as they generally come with a negative attitude. For them everything that takes place at the interactions is detrimental to their requirements, to the extent that they feel that we're their 'enemies'. Nothing, that's told to them, is accepted totally and they're very hard to please. One's patience, tact and the power of reasoning come to serious test all the time as their barbs, criticisms or the insinuations can get out of hand.

The second lot are comparatively quiet and not quite forthcoming. They accept whatever's being told to them as the best of a bad bargain. At times one would like to go out of one's way to help them, provided they spelt out their needs clearly.

The third lot is the most difficult of the three to please. However much of help one provides for this category, they remain dissatisfied and are gleefully keen to point out a flaw to sport that 'see, I told you so' sort of look.

Notwithstanding the above, interacting with people is a stimulating experience. It's gives me a chance to improve and become a wholesome personality!