'The Quarterdeck' still needs to go a long way in getting organised. Things cannot be located, there are packing cases yet to be unpacked and quite a few appliances need to be buttoned up for the lack of end-connectors/adapters. This sort of situation not only baffles me but also unsettles me. The people responsible to get these things done up seem to be busy elsewhere and are hard to get. Coaxing, making telephone calls etc are resorted to but the results are not forthcoming. An inertia is prevalent which needs to be shaken.
* * *
One of the documents that's a must in getting most of the things done is the 'ownership'/'proof of residence' certificate the requisition for which had been given to the Municipality office almost three days ago. Unfortunately for us, the clerk who issues it has been away on leave for the last so many days and her return is a must for further action. What surprises me is that these government offices seem to have no contingency plans for such occasions! Or is it that they do have but aren't keen to exercise them? People have told me that there's an unwritten rule that's being followed - the requirement for the applicant to wait for a week to receive a document after tendering the application. To my mind these are bureaucratic practices that we've abhorred all this while.
* * *
With the decentralisation of the governmental decision making, the common man was supposed to benefit from the facility as it had shifted closer to his home. The staff, by virtue of having been drawn from the local population are familiar with the usual requirements, know their customers rather well and therefore, are equipped to redress grievances/provide succour without a hint of delay. Instead, what's seen is that there is a new breed of bureaucrats who throw their rank and try to show their importance. Many of them lack the basic decency in dealing with the customers.
Tailpiece.
1. I've to go through this maze and in the meanwhile, literally, put my house in order so that things can be retrieved in a jiffy! O, this continuing state of flux!!
2. The television has been made operational and we've the luxury of watching our favorite channels. Was missing the early morning hymns, melodious and soothing.
* * *
One of the documents that's a must in getting most of the things done is the 'ownership'/'proof of residence' certificate the requisition for which had been given to the Municipality office almost three days ago. Unfortunately for us, the clerk who issues it has been away on leave for the last so many days and her return is a must for further action. What surprises me is that these government offices seem to have no contingency plans for such occasions! Or is it that they do have but aren't keen to exercise them? People have told me that there's an unwritten rule that's being followed - the requirement for the applicant to wait for a week to receive a document after tendering the application. To my mind these are bureaucratic practices that we've abhorred all this while.
* * *
With the decentralisation of the governmental decision making, the common man was supposed to benefit from the facility as it had shifted closer to his home. The staff, by virtue of having been drawn from the local population are familiar with the usual requirements, know their customers rather well and therefore, are equipped to redress grievances/provide succour without a hint of delay. Instead, what's seen is that there is a new breed of bureaucrats who throw their rank and try to show their importance. Many of them lack the basic decency in dealing with the customers.
Tailpiece.
1. I've to go through this maze and in the meanwhile, literally, put my house in order so that things can be retrieved in a jiffy! O, this continuing state of flux!!
2. The television has been made operational and we've the luxury of watching our favorite channels. Was missing the early morning hymns, melodious and soothing.
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