Lekha was advised a five-day antibiotic course - to be taken intravenously - to contain the infection of the non healing ulcer on her left foot before she went in for a regraft in the coming week.
Accordingly, we've been visiting the nearby hospital every morning, around 8 AM, for the five day course. Today's was the fourth day. The reception that we get is fantastic with the staff being exceptionally nice and courteous to us. But despite the best of intentions, the bureaucratic red tapism exists and a few - manning the counters like the pharmacy, the billing section to name just a couple and though minimal in numbers - are simply obnoxious by their attitude. I mean, they do not seem to have the sense of urgency to dispose off a patient!
I often wonder whether the very same people would tolerate an indifference in attitude from the hospital staff, if any of their near and dear ones was at the receiving end. I'm perplexed that they're ignorant about the fact that they exist because of the contributions from the patients and their dwindling numbers due to perceived insensitivity/bad bedside manners will eventually affect their own livelihood!
This morning, two sisters attending on Lekha, tried for over a good half an hour to pick a vein to push in the infusions. Each attempt caused tremendous pain to her as she howled in muffled tones and writhed on the bed. The sister duo was simply unable to get it right. I was watching the whole drama with anguish and could feel a rage rising within me. Had it persisted, I'd have exploded, perhaps! But deep within I knew that it was essential to hold my horses failing which I'd be inadvertently unsettling the injecting duo, prolonging the agony much to Lekha's discomfort!!
The task was finally accomplished, phew! As we took leave of the sisters, I noticed the following:-
(a) the injecting duo seemed to find it difficult to meet us eye-to-eye because of the mess up.
(b) they refused to bill me for their services and
(c) they genuinely felt sorry for the botch up and rubbed Lekha's affected hand by rubbing a
cream and massaging it.
I suppose not everyone in the medical profession - that includes the doctors along with the nursing staff - can give a hassle free, smooth injection. That ability is god given, huh! There could also be the case of a botching up on a particular attempt even for an otherwise good 'injector'(If I may be permitted to coin a word).
Tailpiece.
Lekha had five needle marks on her left forearm with caked blood showing on a couple. An outsider might have misunderstood her to be a confirmed 'junkie' at the miserable sight!
Accordingly, we've been visiting the nearby hospital every morning, around 8 AM, for the five day course. Today's was the fourth day. The reception that we get is fantastic with the staff being exceptionally nice and courteous to us. But despite the best of intentions, the bureaucratic red tapism exists and a few - manning the counters like the pharmacy, the billing section to name just a couple and though minimal in numbers - are simply obnoxious by their attitude. I mean, they do not seem to have the sense of urgency to dispose off a patient!
I often wonder whether the very same people would tolerate an indifference in attitude from the hospital staff, if any of their near and dear ones was at the receiving end. I'm perplexed that they're ignorant about the fact that they exist because of the contributions from the patients and their dwindling numbers due to perceived insensitivity/bad bedside manners will eventually affect their own livelihood!
This morning, two sisters attending on Lekha, tried for over a good half an hour to pick a vein to push in the infusions. Each attempt caused tremendous pain to her as she howled in muffled tones and writhed on the bed. The sister duo was simply unable to get it right. I was watching the whole drama with anguish and could feel a rage rising within me. Had it persisted, I'd have exploded, perhaps! But deep within I knew that it was essential to hold my horses failing which I'd be inadvertently unsettling the injecting duo, prolonging the agony much to Lekha's discomfort!!
The task was finally accomplished, phew! As we took leave of the sisters, I noticed the following:-
(a) the injecting duo seemed to find it difficult to meet us eye-to-eye because of the mess up.
(b) they refused to bill me for their services and
(c) they genuinely felt sorry for the botch up and rubbed Lekha's affected hand by rubbing a
cream and massaging it.
I suppose not everyone in the medical profession - that includes the doctors along with the nursing staff - can give a hassle free, smooth injection. That ability is god given, huh! There could also be the case of a botching up on a particular attempt even for an otherwise good 'injector'(If I may be permitted to coin a word).
Tailpiece.
Lekha had five needle marks on her left forearm with caked blood showing on a couple. An outsider might have misunderstood her to be a confirmed 'junkie' at the miserable sight!
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