Hospitals and the procedures that a patient goes through, have undergone a sea change over the last few years in our country. And for the patients, it's definitely a great boon! I'd a personal experience today when Lekha was taken to her new doctor after having settled down at Kochi.
We'd visited the 'Amritha Institute of Medical Sciences'. The registration formalities was done with a minimum amount of fuss thanks to the smiling volunteers who're ever ready to help with timely information and also usher the needy to the right counters - a delightful experience in malluland! On registration, she was issued with a smart card which has her 'unique identification number' and a page, on her name, had come alive on the hospital's website. The results of the tests that she's made to go through are passed on line by the concerned pathology labs - embedded in the hospital premises - into her web page(the mad rush to get back to the labs for collection of the results is thankfully avoided, phew!).
In other words, the patients just need to present themselves at the labs to facilitate collection of samples by the staff and when they visit their doctor, on the next appointment, he or she has the entire set of results on the monitor at the click of the mouse. Probably, these facilities exist in many hospitals around our country and for all you know, the westerners who're way ahead of us in the use of state-of-the-art technologies, might laugh at my 'shock and owe' over trivia after reading this piece!
Moreover, the premises were spick and span and the usually offensive smells of a hospital, that greet a visitor are again, thankfully, missing. In fact, the reception lounge looks like that of any star hotel!
Having had a pleasant experience I'm glad that Mata Amrithanandamayi has set up an institution like this for the welfare of the masses. May there be many more where quality healthcare is available, at affordable rates, for every cross section of the society!!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment