Wednesday, February 5, 2020

The growing number of global CEOs of Indian origin.

IBM tapped Arvind Krishna as its next CEO and WeWork confirmed it hired Sandeep Mathrani as its new chief executive. 

The contributing factors for more and more Indians getting to the pinnacle are :-

1. An acceptance of change and uncertainty.

    Every company is grappling with some form of disruption. Now picture India, a country of more
    than 1 billion people, dozens of languages, uneven infrastructure. At every turn is uncertainty,
    including whether water will emerge from the tap in the morning to brush your teeth. This breeds
    both an acceptance of forces beyond our control and the need to persevere, despite them. It allows
    innovation and patience with process to coexist in a corporate bureaucracy.

2. Seeing around the corner.

    The ability to predict what's shaping our marketplace is a necessary trait in a leader. Indians are
    especially equipped, thanks to their embrace of data and constantly, perhaps unconsciously,
    crafting a Plan B (in case no water comes out).

    Consider the future of malls in America as articulated by Mathrani, the real-estate veteran just
    named to run WeWork. "You sort of sit back and say 'OK, if there are 1,100 malls in the country,
    where do I see this industry going long term?' " he said in an interview with CNBC. "If that
    number is 800, then what percentage of that 800 do you want to own? So it became fairly straight
    forward to me that the malls would continue to do better and the lower-quality malls over time
    would continue to deteriorate.

    This might not seem revolutionary but it is different from the pivot into the unknown. The best
    strategies marry data with current marketplace conditions and push a vision for the future.

3. All about metrics.

    I do not want to feed the stereotype of Indians as good at math (I have never gotten over my own
    C in calculus). But here's another way of looking at it. When you grow up in a country of 1 billion
    people, everything boils down to odds. The odds of gaining admission to nursery, grammar school,
    then college; of your standing and class rank within each; of maximizing scores in order to
    advance; exams for civil service jobs; the visa lottery to get overseas. As a child, I marveled at my
    cousins flawlessly rattling off statistics on everything and anything (including cricket) in relation
    to their own chances of making it.

    Today that role more fancily falls under "data intelligence" and has landed an important seat at the
    table not to mention a skill required in modern CEOs. Incidentally, at least three of the men (yes,
    the gender imbalance is another metric worth pointing out) on my list (Pichai, Arora and Krishna)
    are graduates of the prestigious IITs, a group of engineering colleges with acceptance rates
    reportedly below 2%.

4. Education, especially STEM.

    Indian immigrants are among the most highly educated in the US; according to Pew, 77.5% had
    a bachelor's degree or higher in 2016 - the highest share of any top origin country - compared to
    31.6% of native-born Americans. At the graduate level over the last few decades, foreign-born
    students have filled the gap of fewer Americans studying computer science and engineering,
    although growth is slowing. These are skills coveted not by just Big Tech; if you sell furniture
    on the internet, for example, you might feel more like a tech company than a retailer.

5. Work as family and the original helicopter parents.

    When Indra Nooyi was named CEO of PepsiCo, well-wishers visited her mother's home in India
    to offer congratulations. That gave Nooyi, who stepped down in 2018, an idea : to write thank you
    cards to the parents of Pepsi's star performers. "I was the product of my upbringing", she said. "It
    occurred to me that I had never thanked the parents of my executives for the gift of their child to
    PepsiCo".

    Millenials' parents are more involved in their children's careers than ever and I can only imagine
    their reaction to a letter allowing them to share the trophy, too. Indian companies, which have long
    served tea in the break room or welcomed colleagues to the boss' sister's wedding, are firmly ahead
    of the trend rising in the West of blurry lines between home and work.

6. Diversity.

    A diverse workforce and leadership has perhaps never been more important to companies. A
    survey by Deloitte (also run by an Indian CEO) found 69% of employees who believe senior
    management is diverse see their working environments as motivating and stimulating versus 43%
    who don't perceive leadership as diverse.

    That being said, the men on this list - diverse candidates who land the top job - are the exception
    rather than the rule. Asians are well represented in technology companies, but severely under
    represented at the executive levels, according to at least one study of five tech companies. And
    more recent research shows that Asian Americans success has more to do with white Americans
    giving them a chance and ending discriminatory practices, bringing their wages to parity and
    treating them with respect.

    Most Indians owe their arrival on US shores to the Immigration and Nationality Act of 1965. Civil
    Rights-era legislation that removed quotas and de facto racial discrimination. As more Indians rise
    through the ranks, whether and how they "pay forward" opportunity to other underrepresented
    minority groups warrants scrutiny.

7. Authenticity and adaptation.

    We've been in the age of authenticity for some time, partly thanks to Twitter but also due to a
    focus on values and character over charisma. Pepsi's Nooyi balances being an authentic leader with
    awareness of how she shows up. She recounts arriving in the US in 1978 and missing her beloved
    cricket and filling the void with......the Yankees. "I also discovered that in business, the language of
    business is sports", she said in an interview. "Everybody in business analysed the game and unless
    we were part of the whole process, we felt very left out. So I combined my love for, or an urge to
    to have an affiliation to the bat-and-ball sports, with the Yankees' incredible season with this
    language of business".

8. Time is precious, time is infinite.

    When I moved to India in 2006, I discovered the notion of synchronous time and how it applies to
    the workplace. Americans tend to be sequential and focus on the binary, there's life and work. A
    deeper definition : "Time perception means the way we view the passing of time, is this for us a
    series of passing events (sequential) or is it synchronic, where past, present and future are all
    interrelated?"

    This theory jives with the approach of Satya Nadella, CEO of Microsoft, in redefining balance.
    "What I'm trying to do is harmonise what I deeply care about, my deep interests, with my work",
    he told the Australian Financial Review. I view Microsoft as a platform for me to be able to pursue
    my own passions. And that gives me a lotof meaning and that to me is the ultimate form of
    relaxation".

9. A belief in meritocracy.

    An immigrant rising to be CEO of a Fortune 500 company is rare and remarkable and yet also
    supposed to be the way America works. Oversimplified perhaps, it is the hardscrabble narrative
    that markets, investors and employees cling to, a tenet of US capitalism embodied and embraced
    by the CEO himself. "I am very blessed.....plenty of opportunities and plenty of luck", Mathrani
    told a nonprofit human rights group honouring him last year. "So the American story is alive and
    well".

    Indeed, it might just be the Indian CEO who saves it.

Note. By S Mitra Kalita for CNN Business Perspectives.


Tailpiece.

Got up at 6, went through the chores and were ready on time. It was a quiet day.

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