Thursday, October 11, 2012

KFC's tryst with infamy.

The Kentucky Fried Chicken's outlet in Thiruvananthapuram has been in the news for all the wrong reasons over the past few days.

Last week, a family had ordered a meal for themselves and as the first piece of a chicken served was broken, out came worms, much to the discomfort of everyone present in the outlet during that time. The customer was pleaded with by the eatery's management for not making the incident an issue and it's understood that several enticements were offered to hush it up!

When the enticements did not work, the management even tried to, unsuccessfully, implicate the affected customer saying that the family had brought in the food, from elsewhere, for consumption in the eatery!

The customer, in the meanwhile, had immediately notified two of his close friends in the 'food safety inspectorate' and the police. The retribution was swift and the concerned law making agencies swooped into the outlet and  collected samples of the stock that were available in the ready use lockers. There were more shocks in store for the patrons as some of the chicken in the freezers were of May '12 vintage as was shown on almost all the news channels of the visual media!

The upshot of the entire episode is that the shutters have come down on the fairly popular eatery which used to be frequented by young kids and the 'Infopark' crowd!

On a personal level, I find all preparations in similar eateries bland and unappealing to my palate. I would any day settle for the hot and spicy curries with the 'desi' flavour


Tailpiece.

(a) What raises one's hackles is the vintage of stock so brazenly used to feed the KFC's blind believers! Do these foreign outlets have no ethics and loyalty for the many Indians, who're their loyal customers? Would they've dared to err in such a manner in the developed countries that they do business in?

(b) And we're getting ready for receiving departmental store chains like the Walmart into our country. Hope that their contractual obligations cover the aspect of quality services backed by stringent periodical checks and harsh penalties in case of a let down!

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