The day was spent in monitoring the progress of work in our house and helping the boys at work by running errands to ensure that resources were never in short supply.
It was also a day marked by us calling on people in the immediate neighbourhood to announce our arrival and inform them about the impending commissioning of our house. It was also a process of learning about human kindness and the intrinsic goodness of people. Help has been coming in from unexpected quarters and from people whom I'm meeting for the first time.
And yes, the process of my domestication is surely on in right earnest!
Tailpiece.
While going through the procedures of restoring the cooking gas connection, getting a new telephone connection or getting a new water connection from the municipality, following doubts have crept into my mind:-
(a) Are procedures meant to be used to frustrate or help the common citizen?
(b) Is the citizen a punching bag for the bureaucrats to take out their frustration on?
(c) Are impediments put deliberately to disillusion the citizen and drive them away?
(d) Are they tools to encourage corruption?
(e) Are we generating an environment of distrust?
(f) And finally, if the rules are so stringent for everyone how come the frauds have their way?
Why can't we set up a simple, user friendly system genuinely to help the common man or am I living in Utopia by thinking so?
It was also a day marked by us calling on people in the immediate neighbourhood to announce our arrival and inform them about the impending commissioning of our house. It was also a process of learning about human kindness and the intrinsic goodness of people. Help has been coming in from unexpected quarters and from people whom I'm meeting for the first time.
And yes, the process of my domestication is surely on in right earnest!
Tailpiece.
While going through the procedures of restoring the cooking gas connection, getting a new telephone connection or getting a new water connection from the municipality, following doubts have crept into my mind:-
(a) Are procedures meant to be used to frustrate or help the common citizen?
(b) Is the citizen a punching bag for the bureaucrats to take out their frustration on?
(c) Are impediments put deliberately to disillusion the citizen and drive them away?
(d) Are they tools to encourage corruption?
(e) Are we generating an environment of distrust?
(f) And finally, if the rules are so stringent for everyone how come the frauds have their way?
Why can't we set up a simple, user friendly system genuinely to help the common man or am I living in Utopia by thinking so?
No comments:
Post a Comment